Welcome!

Cloud Security Authors: Yeshim Deniz, Mark Ross-Smith, Liz McMillan, Pat Romanski, Allwyn Sequeira

Related Topics: Cloud Security, @CloudExpo

Cloud Security: Blog Feed Post

Security and the Cloud

Will focus shift to the customer?

I was talking with Avanade’s Senior Director for Enterprise Security, Ace Swerling, earlier today. The conversation touched on a wide range of security and identity management issues that I’ll probably return to, but one of Ace’s comments brought my attention back to an issue that has been nagging at me for a while.

As I’m sure we all know, security concerns often figure highly in discussions about moving Enterprise applications and data to the Cloud. Indeed, I spoke with other Avanade executives earlier this year to report on a survey they had commissioned that suggested just how significant these concerns can be for potential customers.

In today’s conversation, Ace appeared to agree (as do I) with the frequent assertion that Cloud providers’ own systems will tend to be more secure than those that the majority of potential customers have in-house today. These service providers have their entire reputation riding on their security, it’s absolutely core to their business model, and they can invest in the facilities, procedures and people to get it right. They’re not claiming to be invincible; nothing is. But the good ones should certainly be capable of being as secure as anything else connected to a network.

Which brings me to the ‘problem;’ a data centre like the one in the video below can be physically and virtually secure, equipped with the best hardware, software, procedures and brains that money can buy.

Video of Sun's SuperNAP data centre in Las Vegas

And then you ruin it by letting the customers in.

The customers who open up all the ports you so carefully closed by default. The customers who use ‘password’ as their password. The customers who deploy sloppy code that’s riddled with holes. The customers who, frankly, are just human… and who don’t live and breathe security in the same way that at least someone inside the data centre probably does.

There are plenty of checks, balances and procedures in place to ensure that the idiocy of customer A cannot impact upon the services used by customers B, C, and Z, but what can the data centre do to protect customer A from themselves once they start over-riding default settings and policies?

Maybe, you might say, we should leave customer A to their own devices? If they want to open themselves up to hackers then let them.

The problem, of course, is that Cloud Computing is still pretty new. There are plenty of critics and pundits itching to break the news that “Sun’s Cloud,” “Amazon’s Cloud,” “Microsoft’s Cloud,” or “Google’s Cloud” is clearly not to be trusted because some customer of that Cloud got hacked. It wouldn’t be news if some small startup no one has ever heard of was hacked. It most certainly would be if they were hosted on EC2, unfair as that might seem.

“Amazon Cloud insecure,” the headlines would scream. Werner Vogels could argue forever that the customer ignored safeguards and contravened best practice, but who would be listening? The stock would tank, IBM and VMware would subtly massage their marketing collateral to emphasise their on-premise innovations and downplay the new-fangled Cloud stuff they’ve been talking about in recent months.

So, I wonder, which will be the first big Cloud provider to turn the tables on the customer? Sure, Cloud providers will still be measured on how secure they are… but maybe they’ll start asking questions about how secure their potential customers are, before letting them in the door. Health metaphors might be used, arguing that those without the necessary immunisations and vaccinations put innocent third parties at risk. In talking it through with Ace he suggested a motoring metaphor, pointing out that manufacturer and dealer warranties are void if the customer doesn’t do their part in ensuring that the car is properly maintained and regularly serviced.

It could actually be quite an easy proposition to sell to many current and potential customers; and maybe you could even provide discounts to those who scored highly in some notional assessment of their securedness.

What would such a relationship between customer and provider look like, would it divert the heat from the service provider when things beyond their control do go wrong, and who is going to make this move first?

Maybe, as the Cloud gets big enough to be serious business, the days of simply letting anyone with a credit card into the data centre are numbered?

More Stories By Paul Miller

Paul Miller works at the interface between the worlds of Cloud Computing and the Semantic Web, providing the insights that enable you to exploit the next wave as we approach the World Wide Database.

He blogs at www.cloudofdata.com.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and G...
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Onalytica. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet and...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @CloudExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
SYS-CON Events announced today that IoT Now has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SSL, peer-to-peer, mob...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.