| By Kevin Jackson |
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| August 25, 2009 12:45 PM EDT |
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"It appears that the voucher system set up to handle dealer claims was crushed by unusual high demand. Now 'unusual high demand' to me is synonymous with cloud computing."
He also cited three drivers that caused the problem:
- The high popularity surprised the auto industry which forecasted that the program wouldn't have a major effect on sales.
- The dealer sales people ‘pre-sold' the program to customers causing an initial rush to the Cash for Clunkers web site and crashed the system.
- The Transportation Department officials were presented with just 30 days to get the program up and running.
As Rich also noted, it seems that the Government instictively relied on less automation, not more, by adding 700 more human claims processors to the original 300 midway through the program.
Why didn't they consider cloud computing !!
Kevin Jackson is currently Vice President & General Manager Cloud Services at NJVC, one of the largest information technology solutions providers supporting the U.S. Department of Defense (DoD). Prior to this position, he served in various senior management positions including VP, Dataline LLC, Director Federal for Sirius Computer Solutions and Worldwide Sales Executive for IBM. His formal education includes MSEE (Computer Engineering), MA National Security & Strategic Studies and a BS Aerospace Engineering. Jackson graduated from the United States Naval Academy in 1979 and retired from the US Navy earning specialties in Space Systems Engineering, Airborne Logistics and Airborne Command and Control. He also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide. Kevin is the founder and author of “Cloud Musings”, a widely followed blog that focuses on the use of cloud computing by the Federal government. He is also the editor and founder of “Government Cloud Computing” electronic magazine, published at Ulitzer.com.
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