"The technical and security needs of our government customers are very specialized, and having a senior resource focused on IT and the cloud in this sector is a major competitive differentiator for RightNow," said Laef Olson, CIO of RightNow, as he announced the promotion of RightNow's own Pete Stoneberg to the new position of Deputy CIO, Government Cloud, and VP of Cloud Delivery.

Stoneberg’s role will be to provide the vision and day-to-day leadership for the RightNow CX Government Cloud platform and solution for Federal and Department of Defense (DoD) commands, engaging with RightNow’s public sector customer base as a senior solution architect and champion of RightNow’s cloud capabilities. He will also be instrumental in rolling out best practices to RightNow’s government customers, helping them to seamlessly move to and extend the cloud computing model to multiple agencies.

"With extensive experience at RightNow in cloud security and public sector engagements, Pete has a deep understanding of how to help federal government agencies transition to the secure cloud." Olsen added.

Stoneberg joined RightNow in 2008 and was previously the vice president of customer care and cloud services at the company. Before RightNow, he held a range of enterprise architecture and hosting roles, most recently as the vice president of platform engineering at Information Resources, Inc. (IRI), and as the director of engineering at Cendant-Orbitz. He brings extensive knowledge of the U.S. Federal Government technology marketplace, including purchasing, certification, and security requirements. Stoneberg also has a demonstrated track record in recent customer implementations within the RightNow Secure Government Cloud, including the U.S. General Services Administration (GSA); The U.S. Department of Health & Human Services Agency for Healthcare Research and Quality (AHRQ); and Department of Defense agencies such as Defense Media Activity.

“RightNow is committed to giving Federal agencies what they need to move to the cloud today without having to go through hurdles in their implementations, or make significant changes to their architectures to be compliant," said Stoneberg, adding"

"My goal is to help agencies quickly transition to the secure cloud while meeting stringent security requirements and providing them with high levels of application control. The U.S. government is a rapidly growing business for RightNow, and I’m excited to be focused on this sector to bring increased satisfaction to our customers and their constituents."

To learn more about the RightNow Secure Government Cloud and RightNow government clients, readers can visit http://www.rightnow.com/cx-suite-government-cx.php.