|By Peter Weger||
|February 5, 2011 05:15 AM EST||
The WikiLeaks security fiasco has shed a lot of light on document security and its inherent irony: namely that the more confidential a document is, the more it's likely to be shared. Web Security Journal reached out to the CEO of Brainloop, Peter Weger, to discuss document compliance management as a risk mitigation strategy.
Web Security Journal: What security issues do you see becoming more pervasive in the coming months?
Peter Weger: A frequently unaddressed challenge is that companies’ most confidential documents are often those that travel the most outside the enterprise. Business depends on sharing information in collaborative processes like coordination among board members; working with research, supply and distribution partners; and communications with outside experts such as external counsel, consultants, auditors and regulatory authorities. However the more a document has to be accessed outside the corporate network, the greater the risk of leakage, so a company’s most sensitive documents are at much greater risk than other documents.
Web Security Journal: How do most businesses enable collaboration today?
Email continues to be the most common method used for information sharing and communication. Organizations tend to collaborate through this ubiquitous technology, sending emails to their employees, partners, suppliers and customers. These emails, of course, include content, attachments and links, some of which contain sensitive information.
To supplement email functionality, individual departments sometimes acquire Cloud-based collaboration applications, often without advice from corporate IT on the selection, vetting or implementation of these services. These systems provide rudimentary content storage, distribution and work flow that email lacks.
Web Security Journal: Where do the current methods fall short?
Weger: To state the obvious, email was not designed to be a real-time, multi-user, secure collaboration system. We know that email makes it extremely easy for security policies to be bypassed. A simple “reply all” can find an employee, either unintentionally or maliciously, sending sensitive information to one or more unintended recipients. Email and any attachments that arrive at the recipient’s mail client could be forwarded to other parties that may not have the right or need to view the information. In this latter instance, the organization that owned the data may never find out that this unexpected data sharing activity took place.
Most commercially-available Cloud-based collaboration offerings were purpose-built with a simple, primary objective of sharing information; security became an afterthought for most products. This becomes a serious risk when you consider that these products typically leave the control of the policy and access to the data in the hands of the collaboration solution provider. Some of the top-performing solutions have attempted to wrap security around the content in such a way that end users can apply document protections, requiring them to define the classification and sharing policies themselves. Of course, by putting the decision into the hands of end users with no experience in defining policy, and without the perspective of the company’s central policy standard, poor decisions could be made and sensitive data still exposed to unauthorized access and misuse. Organizations with hundreds of users have no way to ensure consistent application of security measures. In addition to putting their own documents at risk, using unsecure collaboration applications may result in companies violating their contractual obligations to protect their partners’ confidential information.
To address some of these risks, organizations continue to make significant investments in the various perimeter security technologies designed to prevent information from leaving the organization. Some of the technologies used include firewalls, network intrusion prevention systems (IPS), data loss/leak prevention (DLP) and more. The main problem with this ‘protect the perimeter’ approach is that these products focus on protecting at the infrastructure layer, not on the information itself, which must travel outside the network in order for the company to function. This effectively still leaves the user in control of the information’s destiny, which usually leads to the dangerous choice of expedience over security.
Web Security Journal: What is DCM and how does it fit in?
Weger: Document Compliance Management is a discipline that proactively manages information risk arising from sharing documents electronically.
As organizations move more of their information management processes outside the firewall to the extended enterprise, end users’ demands for collaboration come into conflict with corporate demands to protect information through consistent policy application and control over distribution. DCM seeks to reconcile these demands by creating security provisions that move with documents throughout their lifecycles, both inside and outside the network.
Web Security Journal: What are some of its applications?
Weger: Organizations that are struggling to collaborate while meeting their regulatory, compliance and governance requirements are grappling with the issues Document Compliance Management addresses. Ultimately, these organizations want to collaborate and transact securely within their communities of trust. Regulatory auditors will look for a complete audit trail that captures the entire lifecycle of the organization’s sensitive information; who had access to which documents at which point in time.
Consider the scenario in which inside counsel is required to work with outside counsel, each sharing sensitive legal documents with their counterparts on the other end. They need to maintain control over their documents after they have left the corporate network and they are required to keep a full audit trail of all document activity. They may deal with documents of varying levels of sensitivity, and need an easy way for end users to apply the appropriate controls to each document.
Another example is the Human Resources team collaborating with healthcare providers, financial services providers, state and federal tax entities, and more. Again, the documents need to be shared with trust and a full audit trail must be available to ensure that employees’ personal information has been protected as it passes to external parties. Some key components of this audit trail must document which information has been provided to which business partner, and whether or not they were able to print it, save it locally, or forward it to other people.
Web Security Journal: Why not just block all access by default?
Weger: Looking historically at security, most responses to attacks, breaches or compliance exceptions have been to shut down the operation or block the action. Years ago, when organizations experienced viruses running wild through their email systems, they simply shut down email until the problem was resolved. If they were worried about data leaving via USB sticks, they would blanket block the use of USB ports throughout the entire organization. We see this same model being applied to data protection within the collaboration space -- classify data as being sensitive and block it from being shared.
This model fails miserably. A block-by-default policy goes against the business models of today, which rely on employees, partners, suppliers, legal counsel, and other outside parties who must collaborate with each other using sensitive information.
Therefore, the main goal for DCM is to provide a secure means for end users to collaborate within corporate and regulatory policy for all approved parties, both inside and outside the organization. Corporate policy makers should risk rank business processes, define security policies and classifications, and roll them out to end users in a secure collaboration platform. This would ensure the proper use of documents, doing so in a way that is easy and transparent for the end user, without putting the end user in the unenviable position of having to make policy decisions. It must be simple enough that users will be comfortable doing their jobs within the systems they are already familiar with, as opposed to working around a protected system that is blocking them from collaborating.
Web Security Journal: What should an organization consider when implementing DCM?
Weger: Organizations should try to include these features in their own DCM programs:
- Centralized data classification, policy definition, and policy enforcement capabilities
- Enables end users to do their job without having to think about security, doing so without making them work outside of their existing business processes
- Is flexible enough to support a variety of business processes to prevent the proliferation of disparate point solutions, and can be easily integrated with the company’s existing ecosystem.
Organizations tend to focus on the tactical problems they face with data protection and often look to solve them with technology delivered by their traditional perimeter security vendor. If an organization really wants to be successful in enabling secure business collaboration, they must approach the problem at the document/information level; develop a plan to define and enable their end users, partners, and others to securely collaborate within the boundaries of their internal and/or regulatory constraints.
SYS-CON Events announced today that the "First Containers & Microservices Conference" will take place June 9-11, 2015, at the Javits Center in New York City. The “Second Containers & Microservices Conference” will take place November 3-5, 2015, at Santa Clara Convention Center, Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Jun. 2, 2015 12:30 AM EDT Reads: 2,873
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
Jun. 2, 2015 12:15 AM EDT Reads: 3,077
The basic integration architecture, as defined by ESBs, hasn’t changed for more than a decade. Most cloud integration providers still rely on an ESB architecture and their proprietary connectors. As a result, enterprise integration projects suffer from constraints of availability and reliability of these connectors that are not re-usable across other integration vendors. However, the rapid adoption of APIs and almost ubiquitous availability of APIs amongst most SaaS and Cloud applications are rapidly redefining traditional integration approaches and their reliance on proprietary connectors. ...
Jun. 2, 2015 12:00 AM EDT Reads: 951
SYS-CON Events announced today that BMC will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC has worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, BMC pairs high-speed digital innovation with robust IT industrialization – allowing customers to provide amazing user experiences with optimized IT per...
Jun. 1, 2015 11:15 PM EDT Reads: 2,315
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it!
Jun. 1, 2015 10:45 PM EDT Reads: 1,125
Jun. 1, 2015 09:15 PM EDT Reads: 1,072
ThingsExpo New York is offering a limited time FREE "Expo Plus" registration option in New York. On site registration price of $1,95 will be set to 'free' for delegates who register during special offer. To take advantage of this opportunity, attendees can use the coupon code, and secure their registration to attend all keynotes, ThingsExpo sessions, expo floor, and SYS-CON.tv power panels. Special FREE registration givess access to all DevOps, Containers and Microservices sessions as well. Registration page is located at the ThingsExpo site.
Jun. 1, 2015 08:00 PM EDT Reads: 1,294
The only place to be Nov 3-5 is Cloud Expo | @ThingsExpo | DevOps Summit 2015 West at the Santa Clara Convention Center in Santa Clara, CA. Join us there as delegates from all over the world come to listen to and engage with speakers & sponsors from the leading Cloud Computing, IoT, Big Data and DevOps companies. Cloud Expo & @ThingsExpo are the leading events covering the booming market of Cloud Computing, IoT & Big Data for the enterprise. Speakers from all over the world will be hand-picked for their ability to explore the economic strategies that utility/cloud computing provides. Whether...
Jun. 1, 2015 07:30 PM EDT Reads: 2,260
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
Jun. 1, 2015 07:30 PM EDT Reads: 5,083
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Jun. 1, 2015 07:30 PM EDT Reads: 2,966
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jun. 1, 2015 06:15 PM EDT Reads: 5,813
“Connect2Me is basically a game changer in the IoT industry. We have created IoT connecter middleware that can enable a connection to any kind of device," explained Yasser Khan, CTO of Connect2Me, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jun. 1, 2015 05:15 PM EDT Reads: 3,168
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
Jun. 1, 2015 04:30 PM EDT Reads: 3,594
Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable older adults to live independent lives while staying connected to loved ones. M2M will continue to gr...
Jun. 1, 2015 04:30 PM EDT Reads: 3,251
DevOps Summit at Cloud Expo New York is offering a limited time FREE "Expo Plus" registration option in New York. On site registration price of $1,95 will be set to 'free' for delegates who register during special offer. To take advantage of this opportunity, attendees can use the coupon code, and secure their registration to attend all keynotes, @DevOpsSummit sessions at Cloud Expo, expo floor, and SYS-CON.tv power panels. Special FREE registration givess access to all Containers and Microservices sessions. Registration page is located at the DevOps Summit site. Your DevOps Summit registratio...
Jun. 1, 2015 03:45 PM EDT Reads: 1,331
SYS-CON Events announced today that MediaTek Labs will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. MediaTek Labs is a global ecosystem initiative supporting Wearables and Internet of Things device creation, application development, and services based around MediaTek chipset offerings. Developers can use the MediaTek LinkIt™ ONE development platform and the LinkIt ONE HDK to easily access the features and functions of the MediaTek MT2502 System on a Chip (SoC), with the goal of creating the next generation of MediaTek p...
Jun. 1, 2015 02:15 PM EDT Reads: 1,002
Imagine a world where targeting, attribution, and analytics are just as intrinsic to the physical world as they currently are to display advertising. Advances in technologies and changes in consumer behavior have opened the door to a whole new category of personalized marketing experience based on direct interactions with products. The products themselves now have a voice. What will they say? Who will control it? And what does it take for brands to win in this new world? In his session at @ThingsExpo, Zack Bennett, Vice President of Customer Success at EVRYTHNG, will answer these questions a...
Jun. 1, 2015 01:30 PM EDT Reads: 1,455
SYS-CON Events announced today that O'Reilly Media has been named “Media Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York City, NY. O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption by amplifying "faint signals" from the alpha geeks who are creating the future. An active participa...
Jun. 1, 2015 12:30 PM EDT Reads: 1,855
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jun. 1, 2015 12:15 PM EDT Reads: 5,200
"For over 25 years we have been working with a lot of enterprise customers and we have seen how companies create applications. And now that we have moved to cloud computing, mobile, social and the Internet of Things, we see that the market needs a new way of creating applications," stated Jesse Shiah, CEO, President and Co-Founder of AgilePoint Inc., in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jun. 1, 2015 12:00 PM EDT Reads: 4,459