|By Peter Weger||
|February 5, 2011 05:15 AM EST||
The WikiLeaks security fiasco has shed a lot of light on document security and its inherent irony: namely that the more confidential a document is, the more it's likely to be shared. Web Security Journal reached out to the CEO of Brainloop, Peter Weger, to discuss document compliance management as a risk mitigation strategy.
Web Security Journal: What security issues do you see becoming more pervasive in the coming months?
Peter Weger: A frequently unaddressed challenge is that companies’ most confidential documents are often those that travel the most outside the enterprise. Business depends on sharing information in collaborative processes like coordination among board members; working with research, supply and distribution partners; and communications with outside experts such as external counsel, consultants, auditors and regulatory authorities. However the more a document has to be accessed outside the corporate network, the greater the risk of leakage, so a company’s most sensitive documents are at much greater risk than other documents.
Web Security Journal: How do most businesses enable collaboration today?
Email continues to be the most common method used for information sharing and communication. Organizations tend to collaborate through this ubiquitous technology, sending emails to their employees, partners, suppliers and customers. These emails, of course, include content, attachments and links, some of which contain sensitive information.
To supplement email functionality, individual departments sometimes acquire Cloud-based collaboration applications, often without advice from corporate IT on the selection, vetting or implementation of these services. These systems provide rudimentary content storage, distribution and work flow that email lacks.
Web Security Journal: Where do the current methods fall short?
Weger: To state the obvious, email was not designed to be a real-time, multi-user, secure collaboration system. We know that email makes it extremely easy for security policies to be bypassed. A simple “reply all” can find an employee, either unintentionally or maliciously, sending sensitive information to one or more unintended recipients. Email and any attachments that arrive at the recipient’s mail client could be forwarded to other parties that may not have the right or need to view the information. In this latter instance, the organization that owned the data may never find out that this unexpected data sharing activity took place.
Most commercially-available Cloud-based collaboration offerings were purpose-built with a simple, primary objective of sharing information; security became an afterthought for most products. This becomes a serious risk when you consider that these products typically leave the control of the policy and access to the data in the hands of the collaboration solution provider. Some of the top-performing solutions have attempted to wrap security around the content in such a way that end users can apply document protections, requiring them to define the classification and sharing policies themselves. Of course, by putting the decision into the hands of end users with no experience in defining policy, and without the perspective of the company’s central policy standard, poor decisions could be made and sensitive data still exposed to unauthorized access and misuse. Organizations with hundreds of users have no way to ensure consistent application of security measures. In addition to putting their own documents at risk, using unsecure collaboration applications may result in companies violating their contractual obligations to protect their partners’ confidential information.
To address some of these risks, organizations continue to make significant investments in the various perimeter security technologies designed to prevent information from leaving the organization. Some of the technologies used include firewalls, network intrusion prevention systems (IPS), data loss/leak prevention (DLP) and more. The main problem with this ‘protect the perimeter’ approach is that these products focus on protecting at the infrastructure layer, not on the information itself, which must travel outside the network in order for the company to function. This effectively still leaves the user in control of the information’s destiny, which usually leads to the dangerous choice of expedience over security.
Web Security Journal: What is DCM and how does it fit in?
Weger: Document Compliance Management is a discipline that proactively manages information risk arising from sharing documents electronically.
As organizations move more of their information management processes outside the firewall to the extended enterprise, end users’ demands for collaboration come into conflict with corporate demands to protect information through consistent policy application and control over distribution. DCM seeks to reconcile these demands by creating security provisions that move with documents throughout their lifecycles, both inside and outside the network.
Web Security Journal: What are some of its applications?
Weger: Organizations that are struggling to collaborate while meeting their regulatory, compliance and governance requirements are grappling with the issues Document Compliance Management addresses. Ultimately, these organizations want to collaborate and transact securely within their communities of trust. Regulatory auditors will look for a complete audit trail that captures the entire lifecycle of the organization’s sensitive information; who had access to which documents at which point in time.
Consider the scenario in which inside counsel is required to work with outside counsel, each sharing sensitive legal documents with their counterparts on the other end. They need to maintain control over their documents after they have left the corporate network and they are required to keep a full audit trail of all document activity. They may deal with documents of varying levels of sensitivity, and need an easy way for end users to apply the appropriate controls to each document.
Another example is the Human Resources team collaborating with healthcare providers, financial services providers, state and federal tax entities, and more. Again, the documents need to be shared with trust and a full audit trail must be available to ensure that employees’ personal information has been protected as it passes to external parties. Some key components of this audit trail must document which information has been provided to which business partner, and whether or not they were able to print it, save it locally, or forward it to other people.
Web Security Journal: Why not just block all access by default?
Weger: Looking historically at security, most responses to attacks, breaches or compliance exceptions have been to shut down the operation or block the action. Years ago, when organizations experienced viruses running wild through their email systems, they simply shut down email until the problem was resolved. If they were worried about data leaving via USB sticks, they would blanket block the use of USB ports throughout the entire organization. We see this same model being applied to data protection within the collaboration space -- classify data as being sensitive and block it from being shared.
This model fails miserably. A block-by-default policy goes against the business models of today, which rely on employees, partners, suppliers, legal counsel, and other outside parties who must collaborate with each other using sensitive information.
Therefore, the main goal for DCM is to provide a secure means for end users to collaborate within corporate and regulatory policy for all approved parties, both inside and outside the organization. Corporate policy makers should risk rank business processes, define security policies and classifications, and roll them out to end users in a secure collaboration platform. This would ensure the proper use of documents, doing so in a way that is easy and transparent for the end user, without putting the end user in the unenviable position of having to make policy decisions. It must be simple enough that users will be comfortable doing their jobs within the systems they are already familiar with, as opposed to working around a protected system that is blocking them from collaborating.
Web Security Journal: What should an organization consider when implementing DCM?
Weger: Organizations should try to include these features in their own DCM programs:
- Centralized data classification, policy definition, and policy enforcement capabilities
- Enables end users to do their job without having to think about security, doing so without making them work outside of their existing business processes
- Is flexible enough to support a variety of business processes to prevent the proliferation of disparate point solutions, and can be easily integrated with the company’s existing ecosystem.
Organizations tend to focus on the tactical problems they face with data protection and often look to solve them with technology delivered by their traditional perimeter security vendor. If an organization really wants to be successful in enabling secure business collaboration, they must approach the problem at the document/information level; develop a plan to define and enable their end users, partners, and others to securely collaborate within the boundaries of their internal and/or regulatory constraints.
"Operations is sort of the maturation of cloud utilization and the move to the cloud," explained Steve Anderson, Product Manager for BMC’s Cloud Lifecycle Management, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Feb. 21, 2017 10:45 PM EST Reads: 1,726
"I think that everyone recognizes that for IoT to really realize its full potential and value that it is about creating ecosystems and marketplaces and that no single vendor is able to support what is required," explained Esmeralda Swartz, VP, Marketing Enterprise and Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Feb. 21, 2017 09:45 PM EST Reads: 583
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
Feb. 21, 2017 09:30 PM EST Reads: 617
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Feb. 21, 2017 09:15 PM EST Reads: 590
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
Feb. 21, 2017 09:00 PM EST Reads: 1,067
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change the...
Feb. 21, 2017 08:30 PM EST Reads: 4,536
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @CloudExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
Feb. 21, 2017 07:30 PM EST Reads: 1,157
SYS-CON Events announced today that IoT Now has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
Feb. 21, 2017 06:30 PM EST Reads: 1,249
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
Feb. 21, 2017 06:15 PM EST Reads: 908
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SSL, peer-to-peer, mob...
Feb. 21, 2017 06:15 PM EST Reads: 1,557
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
Feb. 21, 2017 05:30 PM EST Reads: 1,160
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.
Feb. 21, 2017 05:15 PM EST Reads: 1,771
SYS-CON Events announced today that Dataloop.IO, an innovator in cloud IT-monitoring whose products help organizations save time and money, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Dataloop.IO is an emerging software company on the cutting edge of major IT-infrastructure trends including cloud computing and microservices. The company, founded in the UK but now based in San Fran...
Feb. 21, 2017 04:30 PM EST Reads: 2,337
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...
Feb. 21, 2017 04:00 PM EST Reads: 6,908
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Feb. 21, 2017 03:15 PM EST Reads: 830
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Feb. 21, 2017 03:00 PM EST Reads: 5,999
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Feb. 21, 2017 02:30 PM EST Reads: 1,375
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry’s single source for the cloud. Fusion’s advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including cloud...
Feb. 21, 2017 01:45 PM EST Reads: 3,632
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settle...
Feb. 21, 2017 01:30 PM EST Reads: 853
SYS-CON Events announced today that Cloud Academy will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud computing technologies. Ge...
Feb. 21, 2017 01:30 PM EST Reads: 1,156