| By John Gannon | Article Rating: |
|
| March 6, 2012 07:45 AM EST | Reads: |
5,124 |
Much of the focus in the technology press on Enterprise 2.0 platforms has been on the similarity of these tools to public social networking systems like Twitter, Facebook, etc.
One consequence of this similarity, and one that’s being missed by the tech press and venture investors, is that these platforms make it possible for an employee at any organization to build an internal personal brand.
I believe over time (3-5 years) that employees will view their internal brand as critical to their success within the company, and the forward thinking ones will put significant effort into building that brand. Those employees that are on the bleeding edge will want tools to help them leverage these Enterprise 2.0 platforms in a more effective way.
Contact management and Inbox management tools (e.g. Mingly and Xobni) provide some functionality that can be additive to one’s personal corporate brand, but I believe there will be a strong need (again, in 3-5 years) for tools that provide inbound marketing-like functions that allow individuals to “get found” within their own corporations. These tools will be overlays to existing products (e.g. a Rapportive-like interface for Salesforce Chatter) and mashups, rather than standalone software packages, as they’ll need to augment existing collaboration workflows. Also, the focus of these tools needs to be on helping the individual be more helpful, expand their network within the company, and ensure they “get found” due to highly relevant, timely contributions.
Here are some sample use cases that might be relevant for such a product:
Identify useful Salesforce Chatter nuggets based on context gleaned from the email Inbox Suggest reposting of recently browsed Web content based on relevancy to real time streams in the CRM or Inbox, or proactively suggest content that should/could be posted Import followers/connections from other platforms into the internal collaboration / CRM or vice versa (e.g. Look at LinkedIn connections to suggest users on Salesforce Chatter that aren’t being followed but should be) Identify best times to share content based on historical Inbox or CRM activity levels
One might argue the Enterprise 2.0 vendors (e.g. Salesforce) will build some of these functions into their products. I don’t disagree with that assumption, but I believe that because these vendors are trying to build platforms that create value for the purchasing company, rather than the individual employee, the roadmaps they execute upon will neglect the needs of the individual employee who is trying to build his/her internal brand.
Read the original blog entry...
Published March 6, 2012 Reads 5,124
Copyright © 2012 SYS-CON Media, Inc. — All Rights Reserved.
Syndicated stories and blog feeds, all rights reserved by the author.
More Stories By John Gannon
John Gannon is an Associate at L Capital Partners, a $165-million fund looking to advance companies with the potential to take groundbreaking products to market. He blogs at http://johngannonblog.com. Prior to joining L Capital Partners, John worked with Highland Capital Partners and Chart Venture Partners to identify and evaluate new opportunities in the enterprise IT sector. He also served as a consultant advising startup companies on business development, product strategy and venture capital fundraising. He currently sit on the board of advisers of VAlign Software.
- Cloud Expo New York Speaker Profile: Jill T. Singer – Federal CIO Emeritus
- Cloud Expo New York: API Security, Does My Business Need an OAuth Server?
- Session Topics: 12th Cloud Expo / Cloud Expo New York
- Cloud Expo New York: Aligning Your Cloud Security with the Business
- Cloud Expo NY: Best Practices for Architecting Your Cloud Infrastructure
- The Rise of the Thin Client
- Patterns to Bring Enterprise and Social Identity to the Cloud
- NIST to Sponsor FFRDC Widespread Adoption of Integrated CyberSecurity
- Lunch Keynote at Cloud Expo New York | CIOs Are Transforming the Cloud
- Logicworks to Exhibit at Cloud Expo New York
- Cloud Expo NY: Virtualization, Compliance, and Healthcare in the Cloud
- Is Cloud Safer Than Your Traditional Datacenter?
- Cloud Expo New York Speaker Profile: Jill T. Singer – Federal CIO Emeritus
- Cloud Expo New York: API Security, Does My Business Need an OAuth Server?
- Session Topics: 12th Cloud Expo / Cloud Expo New York
- Cloud Expo New York | Danger Ahead: Why File Sync Is NOT Endpoint Backup
- Cloud Expo New York: Aligning Your Cloud Security with the Business
- Cloud Expo NY: Best Practices for Architecting Your Cloud Infrastructure
- Overview of the OpenStack Cloud
- The Rise of the Thin Client
- Cloud Expo New York: Managing Legal Risks in Cloud Computing
- Patterns to Bring Enterprise and Social Identity to the Cloud
- NIST to Sponsor FFRDC Widespread Adoption of Integrated CyberSecurity
- Lunch Keynote at Cloud Expo New York | CIOs Are Transforming the Cloud
- Effective Page Authorization In JavaServer Faces
- The Top 250 Players in the Cloud Computing Ecosystem
- Cloud Expo New York Call for Papers Now Open
- SOA Focus - Web Services Security in Java EE
- IBM Security Report Predicts Mobile/Satellite Attacks in 2005
- Industry Experts Discuss the State of Cloud Computing
- The Top 100 Bloggers on Cloud Computing
- The Cloud Computing Kettle Heats Right Up
- The Next Chapter in the Virtualization Story Begins
- Java Application Security in the Corporate World
- ColdFusion Security Best Practices
- Cloud Expo 2011 East To Attract 10,000 Delegates and 200 Exhibitors





















