Welcome!

Cloud Security Authors: Rishi Bhargava, Elizabeth White, Liz McMillan, Pat Romanski, Shelly Palmer

Related Topics: Containers Expo Blog, Microsoft Cloud, Open Source Cloud, @CloudExpo, Cloud Security, SDN Journal

Containers Expo Blog: Blog Feed Post

Doggin’ It with VDI

My IT guys were at their wits end trying to manage the 1000 or so desktops, spread out over four different locations

Hey there; the IT Dog back with some color commentary on our VDI experience. When I first heard the name, I thought VDI was the latest model Volkswagen diesel, but as the guy with the suit explained in the last blog, VDI is Virtual Desktop Infrastructure.  Now that you know what VDI means, I am sure you know all there is to know about it, right?  Well, I wish it was that easy for me.

Where Do I Begin?
I guess I’ll start from the beginning.  At my company, my IT guys were at their wits end trying to manage the 1000 or so desktops, spread out over four different locations, with various flavors of Windows and who knows how many different versions of applications and other personal stuff.  I kept getting the ‘we need more staff to manage this mess’ line from them.  A lot of these problems had to do with acquisition and expanding business – which is all good.

Queue the VDI sales guy with the big Mercedes: “I’ve got just the thing to solve your problems: VDI”.  Let’s see…take control of the company computing assets all from the back room, what a great idea!  No more tech support phone calls, no more sending staff out to offices to get chewed out because some website they were on loaded some garbage on to their machine and now it runs slower than a weenie dog in a foot of snow.  All this ‘problem solving’ was going to cost a bundle however and I was the guy who had to sell management on it.  With my tail on the line, we bit the bone and put the system in.

I Wish My Problems Were “Virtual”
We were at the bleeding edge of the VDI wave so we expected some start up and implementation issues.  Our vendor helped us specify and design a system to meet the performance requirements and within the budget we had sold management on.  We installed racks of new servers, more spinning disks than at the Frisbee Dog World Championships, power, cooling, wires, wires and more wires.   We had it all going on.  I spent a month going around selling all the end users on this saying their lives were going to be better – no more sitting on hold, waiting for support, the latest and greatest applications, easy access anytime, anywhere with the potential to support any device in the future, yadda, yadda, yadda.  We went live a few months later and that is and began to observe performance.

“Houston, We Have A Problem”
It did not take long to find out about some of the potential issues facing VDI installations today.  The first problem we had to deal with had to do with simply getting all the users up and running every morning. I learned about the dreaded “boot storm.”  Of course I had no idea what a boot storm was until we started this project.  I thought it referred to something from Nazi Germany.  But there it is, we have a boot storm problem – when lots of users try to start up their machines at the same time, it puts a tremendous load on the VDI hardware and network and all users suffer from poor service and slow startups.  I have to admit – it happened to me also and as you know, being a dog, my life is too short to be waiting around for things like that.

It turns out we designed a system for a typical day in the office for our 1000+ users.  What we did not do was design the system for  that would be responsive for a “100 year” type of event like loading 400 user images at the same time.  Basically our system was 90% perfect but the last 10% was really causing problems for the company.  The feedback I was getting was pretty tough to take.  I felt like I just pooped on the carpet.

Getting to 100%
As you remember from your Econ 101 class, there is a bell curve distribution for just about everything and IT system usage fits that model pretty well.  I went back to our vendor to discuss what it would take to get that last 10% of performance to manage the “100 year boot storm event” (really it was every day) and it turns out this is a very common problem with VDI. You see, the main challenge is that if you build your VDI for the average 'steady state' IOPS usage (the 90% system), you can do it cost-effectively but then performance is inadequate during the usage storms. It turns out the problem is the 90% system is limited in the number of IO operations per second (IOPS) it can handle.  One solution to the IOPS problem is to scale up by adding more disks to size IOPS for the peak usage.  The problem with that is then your system becomes 2x the total price of all the 1,000 PC and, all that extra IOPS you just bought sits idle most of the time and the capacity is unused.  Since I put my tail on the line for this system, my bosses promptly cut it off and I was on the hook to fix this problem with limited resources.

Stop the Spinning
We needed to get creative to solve the IOPS problem.  The solution we came up with was to buy a limited quantity of SSDs and use SSD caching software to reduce the IOPS workload on the spinning disks.  This made sense since things like the PC image which needed to be accessed by all users when they start their system can easily be stored in SSD cache and accessing that from SSD will increase IOPS without adding more spinning disks.  Once the boot storm passed every morning, the SSD caching software would recognize that and start caching other heavily accessed data automatically so system performance would be improved all day.  We solved our immediate problem and were able to focus on other VDI related management issues.


Tell me about your experience rolling out VDI.

Read the original blog entry...

More Stories By Peter Velikin

Peter Velikin has 12 years of experience creating new markets and commercializing products in multiple high tech industries. Prior to VeloBit, he was VP Marketing at Zmags, a SaaS-based digital content platform for e-commerce and mobile devices, where he managed all aspects of marketing, product management, and business development. Prior to that, Peter was Director of Product and Market Strategy at PTC, responsible for PTC’s publishing, content management, and services solutions. Prior to PTC, Peter was at EMC Corporation, where he held roles in product management, business development, and engineering program management.

Peter has an MS in Electrical Engineering from Boston University and an MBA from Harvard Business School.

@ThingsExpo Stories
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
With 15% of enterprises adopting a hybrid IT strategy, you need to set a plan to integrate hybrid cloud throughout your infrastructure. In his session at 18th Cloud Expo, Steven Dreher, Director of Solutions Architecture at Green House Data, discussed how to plan for shifting resource requirements, overcome challenges, and implement hybrid IT alongside your existing data center assets. Highlights included anticipating workload, cost and resource calculations, integrating services on both sides...
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
"We are a well-established player in the application life cycle management market and we also have a very strong version control product," stated Flint Brenton, CEO of CollabNet,, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
We all know the latest numbers: Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 percent from last year, and will reach 20.8 billion by 2020. We're rapidly approaching a data production of 40 zettabytes a day – more than we can every physically store, and exabytes and yottabytes are just around the corner. For many that’s a good sign, as data has been proven to equal money – IF it’s ingested, integrated, and analyzed fast enough. Without real-ti...
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Unless your company can spend a lot of money on new technology, re-engineering your environment and hiring a comprehensive cybersecurity team, you will most likely move to the cloud or seek external service partnerships. In his session at 18th Cloud Expo, Darren Guccione, CEO of Keeper Security, revealed what you need to know when it comes to encryption in the cloud.
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
Early adopters of IoT viewed it mainly as a different term for machine-to-machine connectivity or M2M. This is understandable since a prerequisite for any IoT solution is the ability to collect and aggregate device data, which is most often presented in a dashboard. The problem is that viewing data in a dashboard requires a human to interpret the results and take manual action, which doesn’t scale to the needs of IoT.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...