Click here to close now.




















Welcome!

Cloud Security Authors: Liz McMillan, Pat Romanski, Elizabeth White, Cloud Best Practices Network, Ian Khan

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Linux Containers, Agile Computing, Cloud Security

@CloudExpo: Article

How to Compare Hosting Companies’ Speed & Reliability

In an 'always-on' world, there’s never a time when someone isn't surfing through your website

What do you look for when you choose a Web hosting provider? These days, it seems difficult to compare the differences between each service, whether you're talking about supported languages, databases or bandwidth. You might be tempted to pick the cheapest provider and plan in hopes of saving a few dollars. However, you should not overlook the importance of speed and reliability.

Take a small business for example - if its website is down or under-performing, the host is actually hurting the business. Even if the hosting were $1 per month, losing $100 in revenue because of unreliable performance means the customer loses $101. At that price, they could afford to grow their business to a dedicated server.

For the past year, my Hosting Performance Monitoring team at GoDaddy has scrutinized our environment and made some changes to make sure we are offering best in breed web hosting. Offering your customers a reliable, stable and fast platform is the most important feature you can provide. But that means more than just "Is the site up?" or "Is it fast?" You need to ask, "Is it up and fast all the time?"

In an "always-on" world, there's never a time when someone isn't surfing through your Website. Therefore, you want to double check that your Web hosting provider is fast and has great uptime, consistently. Outlined below is our tried and true performance and reliability measurement method, and a sample of results from studies that we've conducted.

The Hosting Reliability Measurement Method

1. Identify Your Providers
Make a list of the hosting companies you want to compare. It can be two for a head-to-head comparison, or hundreds to get an understanding of the entire industry.

2. Get Accounts
Purchase a Web hosting account from each company. Depending on the provider, this step can be daunting - some companies' sites make it incredibly difficult. For example, certain providers asked us to email or fax in our driver's license or credit card to buy an account.

3. Deploy the WordPress Sites
Load a cloned WordPress site to each hosting provider. This site should be completely single-sourced, which means the site only loads from its own resources, i.e. it doesn't reference any third-party scripts, images, etc. This makes the tests purely about the server's performance.

4. Audit
After setting up all the sites, make sure they're identical before you start testing. One way to do this is through webpagetest.org. Load each of your sites, then compare the Bytes In, Requests, and make sure there's only one domain listed in the Domains tab.

5. Measure
There are plenty of measurement techniques. You can pick any combination you see fit. We recommend trying a combination of the following:

Once you have all of the data on file, you can share it with the world! If you want to take your observations on a longer term, you can use APIs from the sites you used to perform the tests that automatically updates daily, weekly or monthly.

Here's a sample output from our own trials using two of the techniques we've outlined here. It compares GoDaddy cPanel to 6 of its closest competitors from January 1 2014 through March 1 2014.  The competitors listed here (A through F) are real competitors.

Pingdom, Response Time*                                            Pingdom, Downtime*

(Jan 1, 2014 through Mar 1, 2014)                                   (Jan 1, 2014 through Mar 1, 2014)

*Disclaimer: based on one site per product. It is not necessarily representative of the provider's product as a whole.

Analysis: In 60 days, 99.9% uptime means ~90 minutes down. Anything more should be unacceptable and likely violates the provider's uptime guarantee.

Competitor C and D had respectable response time averages at 0.804 seconds and 0.857 seconds, but should be disqualified for having worse than 99.9% uptime with 5,853 minutes (that's 4d 1h 33m) and 199 minutes of downtime.  Doesn't matter what the speed is, this much downtime should not be tolerated.

GoDaddy cPanel performed exceptionally well, with the lowest response times and better than 99.9% uptime. GoDaddy cPanel is the clear performance winner in this 60-day study.

Gomez Results

Jan 1, 2014 through Mar 1, 2014

*Disclaimer: based on one site per product.  It is not necessarily representative of the provider's product as a whole.

Analysis: This is full-page load, in this case 15 page objects (i.e., CSS, JS, images) totally approximately 750KB. Gomez test nodes are sitting on high bandwidth connections on the edge of their networks in top tier data centers. This is not the typical home user on wifi sitting 100 feet away through 4 walls, it's fast. Gomez nodes have latency to tend with, however. Whichever Gomez node location is fastest for a provider is very likely the closest node to the provider.

GoDaddy cPanel performed under 1.0s on avg, at 0.743s, throughout the 60 day period. Competitor D was close at 1.001s

Conclusion
There are very few, if any, Web hosting performance studies available to help consumers make the right choice. We urge industry review analysts to adopt the method described in this article because we believe it provides a comprehensive view of how hosting companies perform. It's straightforward, too. Just set up a cloned WordPress site on a few different hosts, and then use a tool like Pingdom to monitor performance.

If we can get trusted, third-party sources to publish information like this on a continual basis, customers will have all of the information they need to make informed decisions.

More Stories By David Koopman

David Koopman is Principal Engineer, Hosting Infrastructure Performance Engineering Team at GoDaddy. He leads the Hosting Performance Team at GoDaddy and is responsible for measuring and monitoring performance of thousands of servers, hosting millions of websites. His team works closely with product and infrastructure teams to ensure consistent performance across the GoDaddy web hosting product line.

Since joining GoDaddy in 2002 as a software developer, David has helped transform the company’s Web-based email product into a multi-million account operation. During his tenure at GoDaddy, he has held several development positions including Dedicated and VPS Hosting Development Manager, Architect, Sr. VP of Product Development, Chief Technology Officer, Chief Scientist and Principal Engineer.

Prior to joining GoDaddy, David was the Technical Director of The Web Mark, a medical Internet services company. He attained a BS in Computer Science from Southwest Missouri State University and is a certified Project Management Professional (PMP).

When not developing new product ideas at GoDaddy, David enjoys spending time with his family, skiing, off-roading and boating.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
The Internet of Things (IoT) is about the digitization of physical assets including sensors, devices, machines, gateways, and the network. It creates possibilities for significant value creation and new revenue generating business models via data democratization and ubiquitous analytics across IoT networks. The explosion of data in all forms in IoT requires a more robust and broader lens in order to enable smarter timely actions and better outcomes. Business operations become the key driver of IoT applications and projects. Business operations, IT, and data scientists need advanced analytics t...
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and analyzed? As an area of investment, how might a retail company move towards an innovation methodolo...
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Treloar, President and COO of Bebaio, will explore examples of brands transforming their businesses by t...
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes about through a Communications Platform as a Service which allows for messaging, screen sharing, video...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevOps to advance innovation and increase agility. Specializing in designing, imple...
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducted a live demonstration of how quickly application development can happen when the need to comply wit...
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Architect for the Internet of Things and Intelligent Systems, described how to revolutionize your archit...
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with APIs within the next year.
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, d...
In his keynote at 16th Cloud Expo, Rodney Rogers, CEO of Virtustream, discussed the evolution of the company from inception to its recent acquisition by EMC – including personal insights, lessons learned (and some WTF moments) along the way. Learn how Virtustream’s unique approach of combining the economics and elasticity of the consumer cloud model with proper performance, application automation and security into a platform became a breakout success with enterprise customers and a natural fit for the EMC Federation.
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of profound change in the industry.