Click here to close now.


Cloud Security Authors: Pat Romanski, Elizabeth White, Jim Scott, Liz McMillan, Kevin Jackson

Related Topics: @CloudExpo, Java IoT, Linux Containers, Cloud Security, @BigDataExpo, SDN Journal

@CloudExpo: Blog Post

Storms in the Cloud

No technology negates the need for proper planning and the cloud is no different

There are things we tend to take for granted in our everyday lives. We have certain expectations that don't even have to be spoken, they're just a given. If you walk into a room and turn on the light switch, the lights will go on, it's assumed. If you turn the water faucet on, water will come out; if you pick up the telephone, there will be a dial tone. The concept of any of those things not happening does not enter the conversation. These are services we have that are ubiquitous; we don't even think about them - they are just there.

In recent years people have seen the impact Mother Nature has had on those core services such as electricity, water and phone, Storms, hurricanes, floods and blizzards have taken our expectations of these services and turned them on their head.

Cloud Computing, the New Light Switch
Cloud computing has become pervasive in both our personal and business lives; you cannot have a conversation about technology without the word "cloud" in it.

On a personal level, our music players are streaming from the cloud, our tablets and eReaders are getting books from the cloud, our TVs are streaming video from the cloud and our smart phones and PCs are being backed up to the cloud. Google has glasses that connect you to the cloud and Samsung just came out with a watch that connects you to the cloud. Like the electricity and water in your home, the cloud is always there - at least that has become the perception and expectation.

On a business level, our expectations are influenced by our personal exposure and experiences with technology. There is an assumption that by going to the cloud, the services provided will always be there, like the light switch.

Recent Heavy Weather in the Cloud
Cloud services and service providers do enhance those expectations. By dispersing applications across multiple servers and multiple data centers, the technology implementations allow for higher levels of fault tolerance. The risk is that the higher levels of complexity needed to implement these infrastructures introduce new potential ‘technology storms' that can expose a business to unexpected failures and outages.

One need only read the headlines of public cloud outages over the last year whether it be NASDQ, Amazon, Google, and numerous other providers to understand that going to the cloud does not come with 100% availability, and that comes with a cost.

  • In January of this year, DropBox experienced an outage due to a ‘routine maintenance episode' on a Friday evening. Customers experienced 2-5 hour loss of access to services, some lasting into the weekend.
  • In August of last year, NASDAQ was shut down for 3 hours. The root cause was determined to be a ‘data flood' on requests that peaked at 26,000/sec, (26 times normal volumes) that exposed a software flaw that prevented the fail-safes from being triggered to allow operations to continue.
  • In that same month, Google experienced an outage of their services that only lasted 4 minutes. In that short period of time, Internet traffic dropped by 40%. (The fact the outage only lasted 4 minutes speaks well of Google's recovery plans and services.)
  • On January 31st, 2013, Amazon had an outage that lasted only 49 minutes. The estimated cost to Amazon in lost sales for that 49 minutes is estimated to be between $4-$5M dollars. (Several other companies that utilize Amazon's services, such as Netflix, also experienced the impact of this outage.)
  • As far back as two years ago, a large portion of the State of Maryland's IT services to the public were down for days due to a double failure in the storage sub-systems and their failover systems. No system is immune.

Planning for Availability and Recoverability
Going to the cloud does not in and of itself provide high availability and resiliency. Like any technology architecture, these capabilities need to be designed in and come with a cost. Higher availability has always required more effort and associated costs, and going to the cloud alone does not necessarily provide what your business is expecting from that light switch.

When moving to cloud architectures, whether they are public or private, business needs and expectations around availability and resiliency must be defined and understood. You cannot take for granted that by being in the cloud the needs will be met. Due diligence must still be performed.

  • When going to the public clouds, you need to make sure the availability requirements from the business are included in the SLAs with the cloud vendor.
  • When building a private cloud network, it is incumbent on the IT organization to ensure the needs and requirements are baked into the design and implementation of that infrastructure, and that expectations with the business are properly set and understood.
  • Risk mitigation plans need to be developed and in place before outages occur, as even the best infrastructure may still have a failure (such as the State of Maryland). Going to the cloud does not negate the need to develop and have a business continuity plan.
  • If working with a public cloud provider, this is a joint effort, not solely the vendor's responsibility or yours. Vendors will have their own set of plans, and you must dovetail yours with theirs. Make sure you understand what they have in place before signing on the dotted line.

No technology negates the need for proper planning and the cloud is no different. Ultimately, weathering the technological natural disasters in the cloud is accomplished just like we weather those of Mother Nature, prepare a plan, so when the storm does hit, you can make it out the other side.

More Stories By Ed Featherston

Ed Featherston is a senior enterprise architect and director at Collaborative Consulting. He brings more than 34 years of information technology experience of designing, building, and implementing large complex solutions. He has significant expertise in systems integration, Internet/intranet, client/server, middleware, and cloud technologies, Ed has designed and delivered projects for a variety of industries, including financial services, pharmacy, government and retail.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.

@ThingsExpo Stories
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
In his session at @ThingsExpo, Tony Shan, Chief Architect at CTS, will explore the synergy of Big Data and IoT. First he will take a closer look at the Internet of Things and Big Data individually, in terms of what, which, why, where, when, who, how and how much. Then he will explore the relationship between IoT and Big Data. Specifically, he will drill down to how the 4Vs aspects intersect with IoT: Volume, Variety, Velocity and Value. In turn, Tony will analyze how the key components of IoT influence Big Data: Device, Connectivity, Context, and Intelligence. He will dive deep to the matrix...
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT’s direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Building actually breathes - immediately flagging overheating in a closet or over cooling in unoccupied ho...
The enterprise is being consumerized, and the consumer is being enterprised. Moore's Law does not matter anymore, the future belongs to business virtualization powered by invisible service architecture, powered by hyperscale and hyperconvergence, and facilitated by vertical streaming and horizontal scaling and consolidation. Both buyers and sellers want instant results, and from paperwork to paperless to mindless is the ultimate goal for any seamless transaction. The sweetest sweet spot in innovation is automation. The most painful pain point for any business is the mismatch between supplies a...
Mobile messaging has been a popular communication channel for more than 20 years. Finnish engineer Matti Makkonen invented the idea for SMS (Short Message Service) in 1984, making his vision a reality on December 3, 1992 by sending the first message ("Happy Christmas") from a PC to a cell phone. Since then, the technology has evolved immensely, from both a technology standpoint, and in our everyday uses for it. Originally used for person-to-person (P2P) communication, i.e., Sally sends a text message to Betty – mobile messaging now offers tremendous value to businesses for customer and empl...
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool for visual control over the cloud and the best price/performance value available. ProfitBricks was named one of the coolest Clo...
“The Internet of Things transforms the way organizations leverage machine data and gain insights from it,” noted Splunk’s CTO Snehal Antani, as Splunk announced accelerated momentum in Industrial Data and the IoT. The trend is driven by Splunk’s continued investment in its products and partner ecosystem as well as the creativity of customers and the flexibility to deploy Splunk IoT solutions as software, cloud services or in a hybrid environment. Customers are using Splunk® solutions to collect and correlate data from control systems, sensors, mobile devices and IT systems for a variety of Ind...
Organizations already struggle with the simple collection of data resulting from the proliferation of IoT, lacking the right infrastructure to manage it. They can't only rely on the cloud to collect and utilize this data because many applications still require dedicated infrastructure for security, redundancy, performance, etc. In his session at 17th Cloud Expo, Emil Sayegh, CEO of Codero Hosting, will discuss how in order to resolve the inherent issues, companies need to combine dedicated and cloud solutions through hybrid hosting – a sustainable solution for the data required to manage I...
You have your devices and your data, but what about the rest of your Internet of Things story? Two popular classes of technologies that nicely handle the Big Data analytics for Internet of Things are Apache Hadoop and NoSQL. Hadoop is designed for parallelizing analytical work across many servers and is ideal for the massive data volumes you create with IoT devices. NoSQL databases such as Apache HBase are ideal for storing and retrieving IoT data as “time series data.”
Clearly the way forward is to move to cloud be it bare metal, VMs or containers. One aspect of the current public clouds that is slowing this cloud migration is cloud lock-in. Every cloud vendor is trying to make it very difficult to move out once a customer has chosen their cloud. In his session at 17th Cloud Expo, Naveen Nimmu, CEO of Clouber, Inc., will advocate that making the inter-cloud migration as simple as changing airlines would help the entire industry to quickly adopt the cloud without worrying about any lock-in fears. In fact by having standard APIs for IaaS would help PaaS expl...
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Bradley Holt, Developer Advocate at IBM Cloud Data Services, will demonstrate techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, faster user experience, both offline and online. The focus of this talk will be on IBM Cloudant, Apa...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
As enterprises capture more and more data of all types – structured, semi-structured, and unstructured – data discovery requirements for business intelligence (BI), Big Data, and predictive analytics initiatives grow more complex. A company’s ability to become data-driven and compete on analytics depends on the speed with which it can provision their analytics applications with all relevant information. The task of finding data has traditionally resided with IT, but now organizations increasingly turn towards data source discovery tools to find the right data, in context, for business users, d...
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobile software company with over 150 developers, designers, quality assurance engineers, project manage...
The broad selection of hardware, the rapid evolution of operating systems and the time-to-market for mobile apps has been so rapid that new challenges for developers and engineers arise every day. Security, testing, hosting, and other metrics have to be considered through the process. In his session at Big Data Expo, Walter Maguire, Chief Field Technologist, HP Big Data Group, at Hewlett-Packard, will discuss the challenges faced by developers and a composite Big Data applications builder, focusing on how to help solve the problems that developers are continuously battling.
Learn how IoT, cloud, social networks and last but not least, humans, can be integrated into a seamless integration of cooperative organisms both cybernetic and biological. This has been enabled by recent advances in IoT device capabilities, messaging frameworks, presence and collaboration services, where devices can share information and make independent and human assisted decisions based upon social status from other entities. In his session at @ThingsExpo, Michael Heydt, founder of Seamless Thingies, will discuss and demonstrate how devices and humans can be integrated from a simple clust...
SYS-CON Events announced today that Cloud Raxak has been named “Media & Session Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Raxak Protect automates security compliance across private and public clouds. Using the SaaS tool or managed service, developers can deploy cloud apps quickly, cost-effectively, and without error.
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last four digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects everyone, but as individuals we don’t spend a lot of time thinking about it. In his session at @ThingsExpo, Ben Klang, Founder & President of Mojo Lingo, will discuss the impact of technology on identity. Should we federate, or not? How should identity be secured? Who owns the identity? How is identity ...
SYS-CON Events announced today that Solgeniakhela will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Solgeniakhela is the global market leader in Cloud Collaboration and Cloud Infrastructure software solutions. Designed to “Bridge the Gap” between Personal and Professional Social, Mobile and Cloud user experiences, our solutions help large and medium-sized organizations dramatically improve productivity, reduce collaboration costs, and increase the overall enterprise value by bringing ...