Welcome!

Security Authors: Peter Silva, Jay Smith, Carmen Gonzalez, Michael Shaulov, Paige Leidig

Related Topics: Cloud Expo, Java, XML, Linux, Security, SDN Journal

Cloud Expo: Article

Removing Obstacles to Enterprise Printing Across the Cloud

Cloud printing is particularly useful for large organizations with complicated computer network infrastructures

Printing and the cloud are seemingly at opposite ends of an organization's infrastructure spectrum. Printing remains one of the last bastions of an organization's infrastructure that cannot be completely virtualized since the whole point of printing is to take something virtual and make it physical. The cloud allows businesses to be more efficient and printing should be one of those business processes, maybe even the most basic business process that could be simplified with the cloud.

The big benefit of cloud printing is that it drastically simplifies intra-organizational printing structures and flattens the complexities of coordinating hardware across a widely distributed system of computers. Of course, not all cloud printing is created equal, and - as with any new technology - the cloud brings with it a slew of new challenges. Among these are the differences between public and private cloud printing and the ease of implementation to achieve these benefits. Figuring out these differences is central to understanding how to successfully implement a cloud-printing solution for your organization.

Cloud printing is particularly useful for large organizations with complicated computer network infrastructures such as government agencies, financial corporations, and healthcare organizations. Many of these institutions connect hundreds (if not thousands) of devices and printers, sometimes across multiple locations. As work becomes more mobile, an employee may need to print from multiple locations in different parts of a building or of a country. Struggling with installing different printer drivers each time that an employee needs to print from a new printer is not just annoying, but also time-consuming and a drain on productivity.

Public cloud printing services can smooth out some of these snafus. They connect printers to the web so that they can be accessed from anywhere and at anytime from web-connected devices. Instead of installing unique drivers for every new printer, you could print from anywhere, as long as both the printer and the device are linked to the cloud printing service. Even more, with cloud printing services, you could print from virtually any device that can connect to the service - including tablets and mobile phones.

However, many times, organizations also have high levels of security concerns that preclude them from using a public cloud. The problem with many third party cloud printing services is that they use the "public" cloud. While these cloud printing options do simplify the printing process, all the print data must travel through the public cloud as it makes its journey from device to printer. Many organizations such as government agencies, financial corporations, or healthcare organizations do not use public cloud services for the expressed reason that it is public. Though some public cloud services have a privacy policy and a guarantee in place, many organizations need greater control and oversight of the sensitive data they handle. Moreover, these organizations are also often large enough to merit their own clouds. As such, they prefer to create in-house private clouds so that they can leverage the advantages of cloud services while also maintaining their own security over sensitive data.

Implementing a private cloud printing solution has its own complications. Consider the infrastructure of government agencies as just one example. Every agency has its own structure for printing, each with active directories, and hundreds of thousands of users dispersed over wide geographic areas. Consolidating printing in this situation requires aligning all the printers, drivers, devices, and users within the system - something that can't be done easily or efficiently. Even more, this system is routinely bogged down with driver updates creating a giant logistical headache. Every device needs to be updated for every driver update for every printer when the updates crop up. For the devices that don't have printer drivers? Those will never be able to print at all. As such, a great resolution to this organizational hazard is to deploy a universal printer driver solution that can seamlessly connect and manage all printers within complex enterprise environments.

Institutions on the scale of multiple government agencies, whether they're on the local, state, or federal level, manage more printers than are easily handled in list form - though, truthfully, in comparison to public cloud printing, private clouds handle far fewer printers, which also makes them a better option for enterprises. Either way, the printers need a structure that ensures that users can identify the right printer without extraneous hassle. The structure should require as little effort on the user's part as possible, so this particular iteration of cloud services must keep the location in mind. Printers should automatically connect to whatever network makes the most sense (like the library in a university or the particular building a printer is attached to) so that only a few printers out of all the printers in the cloud get exposed to each user based on localities.

Cloud printing seems like a solution to this headache, that is consolidating the vast multiplicity of printers in large and sprawling institutions. However, this solution may create more problems than it solves in its implementation. Instituting cloud printing for many organizations is not as simple as ceding the reins to a public cloud service company. The particular security concerns of government agencies, financial corporations, healthcare providers, and other security-sensitive institutions make public cloud solutions impossible. Private cloud printing solutions, on the other hand, are complex puzzles that are difficult to administer. The right solution must be implemented to effectively address the complicated infrastructures of institutional printing while also ensuring that user access to printers is as easy and secure as possible. Without that, cloud printing would just replace one problem with another.

More Stories By Arron Fu

Arron Fu is Vice President of Software Development at UniPrint. He oversees the operation of UniPrint, and also presides over its software development function. He is instrumental in steering software developments, including the award-winning UniPrintTM Infinity printing solution, a universal printer driver specifically designed for optimizing printing functionality and simplifying administration in multi-user, server-based computing environments.

Arron is an IT industry veteran. Prior to taking up his management role at UniPrint, he spent 15 years in the field of consulting, system installation/integration, and application design and development across business functions, processes and industries.

Arron holds a degree in Computer and Electronic Engineering from the University of Manitoba as well as a number of industry standard qualifications.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how these devices generate enough data to learn our behaviors and simplify/improve our lives. What if we could connect everything to everything? I'm not only talking about connecting things to things but also systems, cloud services, and people. Add in a little machine learning and artificial intelligence and now we have something interesting...
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) irreversibly encoded. In his session at Internet of @ThingsExpo, Peter Dunkley, Technical Director at Acision, will look at how this identity problem can be solved and discuss ways to use existing web identities for real-time communication.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn real-world benefits of WebRTC and explore future possibilities, as WebRTC and IoT intersect to improve customer service.
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, an Open Source Cloud Communications company that helps the shift from legacy IN/SS7 telco networks to IP-based cloud comms. An early investor in multiple start-ups, he still finds time to code for his companies and contribute to open source projects.
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines.
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice services to the modern P2P RTC era of OTT cloud assisted services.
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehension and conference efficiency.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example to explain some of these concepts including when to use different storage models.
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridstore delivers vmOptimized™ Storage that self-optimizes to each application or VM across both virtual and physical environments. Leveraging a grid architecture, Gridstore delivers the first end-to-end storage QoS to ensure the most important App or VM performance is never compromised. The storage grid, that uses Gridstore’s performance optimized nodes or capacity optimized nodes, starts with as few a...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace. These technological reforms have not only changed computers and smartphones, but are also changing the data processing model for all information devices. In particular, in the area known as M2M (Machine-To-Machine), there are great expectations that information with a new type of value can be produced using a variety of devices and sensors saving/sharing data via the network and through large-scale cloud-type data processing. This consortium believes that attaching a huge number of devic...
Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies, with a focus on the enterprise, industrial, aerospace, and defense industries. Innodisk is dedicated to serving their customers and business partners. Quality is vitally important when it comes to industrial embedded flash and DRAM storage products. That’s why Innodisk manufactures all of their products in their own purpose-built memory production facility. In fact, they designed and built their production center to maximize manufacturing efficiency and guarantee the highest quality of our products.
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. Over the summer Gartner released its much anticipated annual Hype Cycle report and the big news is that Internet of Things has now replaced Big Data as the most hyped technology. Indeed, we're hearing more and more about this fascinating new technological paradigm. Every other IT news item seems to be about IoT and its implications on the future of digital business.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. Download Slide Deck: ▸ Here
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
With the iCloud scandal seemingly in its past, Apple announced new iPhones, updates to iPad and MacBook as well as news on OSX Yosemite. Although consumers will have to wait to get their hands on some of that new stuff, what they can get is the latest release of iOS 8 that Apple made available for most in-market iPhones and iPads. Originally announced at WWDC (Apple’s annual developers conference) in June, iOS 8 seems to spearhead Apple’s newfound focus upon greater integration of their products into everyday tasks, cross-platform mobility and self-monitoring. Before you update your device, here is a look at some of the new features and things you may want to consider from a mobile security perspective.