Welcome!

Security Authors: Anne Buff, John Grady, Gilad Parann-Nissany, Paige Leidig, David H Deans

Related Topics: Cloud Expo, Java, SOA & WOA, Linux, Virtualization, Security

Cloud Expo: Blog Feed Post

API Testing Helps MedicAlert Increase Agility, Extend Services

Acclerating the roll out of secure, reliable APIs

MedicAlert pioneered the use of medical ID products and delivers the most dependable, responsive, and trusted Emergency Identification and Medical Information Network. The nonprofit charity provides the functionality of an e-health information exchange for emergencies through an innovative combination of a unique patient identifier linked to a personal health record and a live 24/7 emergency response service.

medicalertAs MedicAlert continues expanding its role as an innovative provider of healthcare information services, they are leveraging APIs.  To accelerate their ability to roll out new APIs in a secure and effective fashion, MedicAlert has relied on automated API testing software from Parasoft.

With Parasoft, the organization has been able to rapidly manage the functional, regression and load testing challenges associated with its new capabilities and offerings. Parasoft has enabled MedicAlert to automate the testing and validating of new APIs – enabling them to provide new healthcare information services and more rapidly respond to business opportunities.

Challenge: Agility and Scalability on Demand

MedicAlert is focused on enabling members to manage their personal health records (PHR) online while maintaining security, privacy and confidentiality. Its repository of personal health information also facilitates the delivery of critical medical information between patients, providers, payers, and emergency responders. These foundations have enabled the organization to grow by constantly introducing new product offerings such as an RFID-based medical card and a USB- enabled portable information device called E- HealthKEY.

Given the high demands associated with such endeavors, MedicAlert recognized the need to
publish APIs to support its dynamic market plans and objectives. The organization now relies on
these interfaces to support its members’ PHR, which include information about medical conditions
as well as drug prescriptions and other relevant health data.

Considering the sensitive nature and life-saving potential of such information, MedicAlert’s IT organization is under severe pressure to ensure its systems are secure, streamlined and effective. APIs represent an opportunity to roll out new  offerings rapidly, capitalize on reusability, and ensure the systems can scale up to meet the growing demands of members and partners. “APIs are about making your business more agile – being able to rapidly seize new business opportunities,” says Jorge Mercado, Principal Architect for MedicAlert’s Product Development Group.

To be sure, software quality is an essential factor in meeting these objectives – and this fast-moving organization needed a way to address its demanding quality requirements quickly and effectively. “We needed tools to automate our testing processes,” says Natalie Doan, the team’s QA Engineer. “When I joined the group, we had a very manual approach for testing.”

Action: Capitalizing on Parasoft API Testing

After exploring some of the potential API testing solutions, MedicAlert chose API testing with Parasoft SOAtest. “We found SOAtest and we ran with it,” says Doan. “Parasoft support trained us for one week and we were able to take it from there. We quickly saw that the product had a lot of powerful features that would help us automate our testing activities and processes. Parasoft SOAtest was able to support all the latest standards (ex. security and schema validation standards); we were able to test all areas of our APIs.”

Through the use of Parasoft SOAtest, the team is able to efficiently test different endpoints and ensure broad test coverage within this environment. When new updates or modifications are made to an API, Parasoft SOAtest’s regression testing can be employed to ensure that no defects have been introduced and that previously verified functionality continues to operate as expected. “I can quickly ensure that features from the previous version are in place to support the new version,” adds Doan.

Parasoft also brought powerful capabilities in terms of functionality and load testing. It enables the team to test the performance differences on the system between, say, 10 or 100 users simultaneously, updating their personal health record through the services under various scenarios. For instance, Parasoft can test how a user sending a long, data-intensive message impacts a particular API.

Parasoft also helps the group ensure authentication and authorization of data and users are managed properly. However, the key to Parasoft’s value is the range of capabilities it delivers and coverage it enables. “We load test the system from beginning to end,” says Doan. “I couldn’t do that with other testing tools we were using previously.”

Results: Enhanced API Security, Quality and Performance

In recent years, MedicAlert has realized important benefits from Parasoft along three key dimensions: security; quality; and performance.

Parasoft’s support for security is critical to an organization that manages personal health records for its four million members. It relies on Parasoft to ensure authentication and authorization capabilities are performing as expected – whether this requires the team to test SAML assertions or HTTP authentication procedures. With different levels of security support, MedicAlert benefits from Parasoft’s expansive testing capabilities.

In terms of quality, Parasoft’s regression testing capabilities are particularly valued. Doan notes that she can use the same test suites she built two years ago to test new versions of products such as E-HealthKEY, ensuring that all members are continually supported. “When we upgrade to new versions of an API, I can rerun tests and make sure the new API actually supports the previous functionality,” she says. “It’s reliable. It assures me that the functionality is there and working as expected.”

Without such testing capabilities, MedicAlert would run the risk of upsetting its members. APIs might not perform and member data might not be saved or updated properly. “We have to ensure members have an effective experience and that data is there when you need it in an emergency,” Doan adds. “The data must be valid and correct. It must be rapidly and correctly updated. Parasoft helps us ensure these objectives are consistently met.”

Finally, Parasoft supports MedicAlert’s progressive efforts to enhance online performance for its members and partners. Doan explains that the performance of the organization’s APIs was “quite slow” when they initially launched their effort. Updating one’s health record could take as much as a minute to complete. However, through continual testing, iterations and improvement, the team has been able to reduce the time associated with such transactions to less than four seconds.

“We don’t want our members or partners to wait at all,” says Doan. “So we are continually upgrading our services and enhancing the performance of our system to ensure the members have an effective experience.”

Ultimately, automated testing has enhanced the user’s experience online, strengthened relationships with members and partners, and contributed to the agility of MedicAlert. Parasoft’s delivers a “strong return on investment,” says Doan. “We use it on a daily basis for reliability and support throughout our API infrastructure.”

Such capabilities have clearly strengthened the linkages between IT and the business. “Business leaders at MedicAlert want to be able to react quicker and make our APIs more valuable,” says Mercado. “They want to bring on more members at a faster rate. Being able to more rapidly respond to different business opportunities addresses their objectives – and now they realize that APIs can help the organization meet those goals.”

[PAPER] API Testing Business Drivers

Learn about the business drivers behind API testing solution purchase decisions, as well as the opportunities for ROI. This 6-page API Testing Business Drivers paper explains how an automated enterprise-grade API testing solution delivers

  • Reduced costs by reducing testing costs, reducing technical debt, and exposing defects earlier in the SDLC
  • Reduced risks by applying more exhaustive testing techniques, increasing test coverage, and immediately exposing any defects introduced by modifications
  • Increased efficiency by leveraging sophisticated automation and enabling artifact reuse

More Stories By Cynthia Dunlop

Cynthia Dunlop is the lead technical writer for Parasoft.

@ThingsExpo Stories
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accelerate their digital channels with APIs, drive partner adoption, monetize their assets, and achieve a...
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue business and deliver exceptional experiences to their customers.
SYS-CON Events announced today that AgilePoint, the leading provider of Microsoft-centric Business Process Management software, will exhibit at SYS-CON's 2nd International @ThingsExpo which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. AgilePoint is the leading provider of Microsoft-based Business Process Management (BPM) software products, has 1,300+ on-premise and cloud deployments in 25+ countries and provides the same advanced BPM feature set as J2EE vendors like IBM and Appian for the Microsoft .NET native environment. AgilePoint customer...
The Internet of Things (IoT) promises to evolve the way the world does business; however, understanding how to apply it to your company can be a mystery. Most people struggle with understanding the potential business uses or tend to get caught up in the technology, resulting in solutions that fail to meet even minimum business goals. In his session at Internet of @ThingsExpo, Jesse Shiah, CEO / President / Co-Founder of AgilePoint Inc., will show what is needed to leverage the IoT to transform your business. He will discuss opportunities and challenges ahead for the IoT from a market and tec...
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customizable platform to easily integrate into existing software solutions, embed business logic and build s...
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, will describe an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device experiences grounded in people’s real needs and desires.
SYS-CON Events announced today that TeleStax, the main sponsor of Mobicents, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. TeleStax provides Open Source Communications software and services that facilitate the shift from legacy SS7 based IN networks to IP based LTE and IMS networks hosted on private (on-premise), hybrid or public clouds. TeleStax products include Restcomm, JSLEE, SMSC Gateway, USSD Gateway, SS7 Resource Adaptors, SIP Servlets, Rich Multimedia Services, Presence Services/RCS, Diame...
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: Samsung recognizes that true, accelerated innovation cannot be driven from one source, but requires a...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money! Speaker Bio: Esmeralda Swartz, CMO of MetraTech, has spent 16 years as a marketing, product management, and busin...
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, will address the big issues involving these technologies and, more important, the results they will achieve. How important are public, private, and hybrid cloud to the enterprise? How does one define Big Data? And how is the IoT tying all this together?
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
SYS-CON Events announces a new pavilion on the Cloud Expo floor where WebRTC converges with the Internet of Things. Pavilion will showcase WebRTC and the Internet of Things. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices--computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.
The only place to be June 9-11 is Cloud Expo & @ThingsExpo 2015 East at the Javits Center in New York City. Join us there as delegates from all over the world come to listen to and engage with speakers & sponsors from the leading Cloud Computing, IoT & Big Data companies. Cloud Expo & @ThingsExpo are the leading events covering the booming market of Cloud Computing, IoT & Big Data for the enterprise. Speakers from all over the world will be hand-picked for their ability to explore the economic strategies that utility/cloud computing provides. Whether public, private, or in a hybrid form, clo...
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridsto...
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at Internet of @ThingsExpo, Andrew Bolwell, Director of Innovation for HP’s Printing and Personal Systems Group, will discuss how key attributes of mobile technology – touch input, senso...
The Internet of Things (IoT) is making everything it touches smarter – smart devices, smart cars and smart cities. And lucky us, we’re just beginning to reap the benefits as we work toward a networked society. However, this technology-driven innovation is impacting more than just individuals. The IoT has an environmental impact as well, which brings us to the theme of this month’s #IoTuesday Twitter chat. The ability to remove inefficiencies through connected objects is driving change throughout every sector, including waste management. BigBelly Solar, located just outside of Boston, is trans...
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, will examine three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics...
Internet of @ThingsExpo Silicon Valley announced on Thursday its first 12 all-star speakers and sessions for its upcoming event, which will take place November 4-6, 2014, at the Santa Clara Convention Center in California. @ThingsExpo, the first and largest IoT event in the world, debuted at the Javits Center in New York City in June 10-12, 2014 with over 6,000 delegates attending the conference. Among the first 12 announced world class speakers, IBM will present two highly popular IoT sessions, which will take place November 4-6, 2014 at the Santa Clara Convention Center in Santa Clara, Calif...
From a software development perspective IoT is about programming "things," about connecting them with each other or integrating them with existing applications. In his session at @ThingsExpo, Yakov Fain, co-founder of Farata Systems and SuranceBay, will show you how small IoT-enabled devices from multiple manufacturers can be integrated into the workflow of an enterprise application. This is a practical demo of building a framework and components in HTML/Java/Mobile technologies to serve as a platform that can integrate new devices as they become available on the market.