|By Monica Paul||
|May 26, 2014 12:03 PM EDT||
The rise of mobile is still going strong and it shows no signs of stopping!, In 2013, analysts say there was an 81% growth of mobile devices worldwide.
Actually, according to the new Cisco report - "Mobile Data Traffic Forecast Update" - the mobile traffic in 2013 was 18 times the size of the entire internet in 2000. The study reports that in 2013 the internet traffic per user averaged 356MB of data a month. Even more amazing, is that the trend expects it to increase to 3GB per user in 2018.
All of these changes - the use of mobile data, the internet of things - all have real world applications on our businesses. Now, if you've been getting comfortable with BYOD so far, be careful with the expected twists and turns. More and more devices are being introduced to the market, new services and apps as well. Despite the turbulent start, everyone seems to be jumping on the BYOD wagon; but some companies, who are not planning ahead, should really start looking forward for those upcoming pot holes. CIOs can expect real security threats to emerge, hidden costs, legal affairs with employees and many other issues... The solution? An effective policy covering all angles of the BYOD practice from all its perspectives and of course an MDM tool.
Over the last months organizations' employees have embraced the BYOD practices, CIOs are concerned about security issues, lawyers have given their advice, and MDM vendors have taken their message to the companies. But while CIOs try to come up with the best solution to police this practice, users continue to buy more products and increase the type of devices.
Aberdeen considers that understanding what is going on is a must. They ran a survey this January to find out that 3 of 4 responders have a BYOD program in place; yet two thirds of these plans are not enforcing compliance, security, or legal policies.
Mark Charleton from Blue Solutions told us that CIOs are concerned and thankful with the MDM vendors for pushing their messages of compliance and security to the business managers. This helps them to take this topic to the management table in order to become a BYOD enabler together with the other operational areas including HR, Sales, Marketing, Operations and Legal.
However, all these concerns about hidden costs and hard-to-measure worker productivity don't matter to the employees as their convenience to have business and personal lives blended in one single device. Somehow the tables have turned, the employees are in the driver's seat!
The Dirty Little Secret
When it comes to BYOD expense reporting, employee's behavior isn't exactly criminal, but it is cheating. The temptation to submit a huge expense report for the personal smartphone that might have been used for work purposes could be too high to resist.
According to the mobile consultancy "Network Sourcing Advisors," even when the BYOD policies clearly state otherwise employees include their family plans, upgraded phones and termination fees to their BYOD expense plans. Executive globe-trotters would rack up huge international charges and float them past the inattentive eyes of finance.
Companies often counter this abuse by putting a monthly stipend or cap on reimbursement. But let's be honest, most people will ask for the highest stipend and sign up for the biggest data plan so that they won't be hit with overage charges.
The fact is that employees don't really want to pay for their smartphones, tablets, and laptops. They just want an easy-to-use device for their work and their personal life, and of course it is better if the company pays the bill.
This trend is racing towards chaos in the 2014. The number of smartphones, tables and even Laptops under the BYOD umbrella is increasing by day. Complications and confusions are forcing changes to BYOD policies.
Can you COPE?
Some few companies have enabled a hybrid approach called COPE - Company Owned, Personal Enabled - model. COPE is the opposite of BYOD. Businesses using a COPE strategy provide their employees with IT devices and gadgets to be used and managed by them; the companies maintain ownership of such devices, so they can monitor and control their activity to a complete degree. Besides business purposes, employees can use their devices for their personal activities. COPE may be a less expensive option that BYOD, in which employees are often reimbursed for all or part of the cost of the devices they buy. This is because if the company buys devices, it can generally get them for less than retail price. COPE also gives the company more power in terms of policing and protecting devices, thus reducing many of the BYOD risks.
In 2014 and 2015 companies not using COPE will put practical BYOD programs and policies in place. Both mobile models imply the need to accelerate the businesses and move to SaaS. To those that can't COPE, modernize their core applications and become mobile friendly will become a must.
More Strict BYOD Policies
Let's face it, not all companies have budget enough to COPE; so BYOD will yet continue to be a growing trend. Sooner or later, these companies will need to develop effective BYOD policies. Policies should be defined in each area according to the employees activities and needs, to then be detailed and defined mainly by the Finance, Human Resources, and Legal departments that will be in charge of the available budgets and the legal implications that follow.
Once these policies are set up, they can be merged with an MDM tool, this way all the devices would be safely managed and controlled by the responsible areas.
BYOD Lawsuits Loom as Work Gets Personal
Will BYOD lead to a rash of lawsuits from employees who feel violated? Or maybe a headline-grabbing, class-action lawsuit? Companies better make sure they have an explicit terms-of-use BYOD agreement.
Like most tragic love stories, the BYOD affair may end up abruptly. In the early days of BYOD, say, 2013, employees fell madly in love with the idea of using their own iPhones, Android smartphones and new tablets for work. They could finally ditch corporate-issued and boring cell phones.
In a beginning BYOD promised that employees and employers would live happily ever after. But the BYOD romance suddenly turned sour. Employees are now questioning the intrusion of corporate eyes on their personal devices. Why did the Internal IT turn their beloved smartphone into a spy that tracks their whereabouts? Employees are beginning to sense companies taking advantage of BYOD by intruding on personal time to get free work time.
If CIOs have hourly employees with BYOD smartphones, they might want to leverage MDM to control the company's email security and delivery rules to those devices; meaning, they can set a business rule that won't allow delivery of corporate email to a subset of users during off-hours. This rule should be also addressed in the BYOD terms-of-use agreement. This is just an example, and the tip of the iceberg.
John Timko, Marketing Director in LabTec Software explained that MDM software has thankfully advanced quickly and has come up with a fix. Now companies can control only corporate apps from a BYOD smartphone or tablet, leaving personal apps untouched. While this helps tremendously, it doesn't completely solve the problem.
Let's say a company buys the popular productivity app, Evernote, for employees to put on their BYOD smartphones. Since the company paid for the app, the company can remove it at any time regardless of the personal data the employee may have added such as a shopping list, recipes, vacation plans, or perhaps something more critical to their job.
In conclusion, companies need to have better protections against employee's lawsuits regarding the BYOD practice, a well developed terms-of-use agreement, and leverage MDM to ensure this agreement is followed. Truth is, employees tend to get a bit emotional when their privacy is being violated or their location is being tracked via a mobile device that they personally own. They don't like their personal data to be seen or wiped, either. When these things happen, companies can expect the wrath of a scorned employee.
SYS-CON Events announced today that Harbinger Systems will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Harbinger Systems is a global company providing software technology services. Since 1990, Harbinger has developed a strong customer base worldwide. Its customers include software product companies ranging from hi-tech start-ups in Silicon Valley to leading product companies in the US and large in-house IT organizations.
Oct. 30, 2014 06:00 PM EDT Reads: 3,142
SYS-CON Events announces a new pavilion on the Cloud Expo floor where WebRTC converges with the Internet of Things. Pavilion will showcase WebRTC and the Internet of Things. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices--computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.
Oct. 30, 2014 05:30 PM EDT Reads: 2,162
The only place to be June 9-11 is Cloud Expo & @ThingsExpo 2015 East at the Javits Center in New York City. Join us there as delegates from all over the world come to listen to and engage with speakers & sponsors from the leading Cloud Computing, IoT & Big Data companies. Cloud Expo & @ThingsExpo are the leading events covering the booming market of Cloud Computing, IoT & Big Data for the enterprise. Speakers from all over the world will be hand-picked for their ability to explore the economic strategies that utility/cloud computing provides. Whether public, private, or in a hybrid form, clo...
Oct. 30, 2014 05:30 PM EDT Reads: 1,164
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridsto...
Oct. 30, 2014 02:00 PM EDT Reads: 2,534
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...
Oct. 30, 2014 12:15 PM EDT Reads: 2,058
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at Internet of @ThingsExpo, Andrew Bolwell, Director of Innovation for HP’s Printing and Personal Systems Group, will discuss how key attributes of mobile technology – touch input, senso...
Oct. 30, 2014 12:00 PM EDT Reads: 1,702
The Internet of Things (IoT) is making everything it touches smarter – smart devices, smart cars and smart cities. And lucky us, we’re just beginning to reap the benefits as we work toward a networked society. However, this technology-driven innovation is impacting more than just individuals. The IoT has an environmental impact as well, which brings us to the theme of this month’s #IoTuesday Twitter chat. The ability to remove inefficiencies through connected objects is driving change throughout every sector, including waste management. BigBelly Solar, located just outside of Boston, is trans...
Oct. 30, 2014 11:00 AM EDT Reads: 2,159
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, will examine three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics...
Oct. 30, 2014 08:00 AM EDT Reads: 1,549
Internet of @ThingsExpo Silicon Valley announced on Thursday its first 12 all-star speakers and sessions for its upcoming event, which will take place November 4-6, 2014, at the Santa Clara Convention Center in California. @ThingsExpo, the first and largest IoT event in the world, debuted at the Javits Center in New York City in June 10-12, 2014 with over 6,000 delegates attending the conference. Among the first 12 announced world class speakers, IBM will present two highly popular IoT sessions, which will take place November 4-6, 2014 at the Santa Clara Convention Center in Santa Clara, Calif...
Oct. 30, 2014 07:30 AM EDT Reads: 2,251
The Internet of Things (IoT) promises to evolve the way the world does business; however, understanding how to apply it to your company can be a mystery. Most people struggle with understanding the potential business uses or tend to get caught up in the technology, resulting in solutions that fail to meet even minimum business goals. In his session at Internet of @ThingsExpo, Jesse Shiah, CEO / President / Co-Founder of AgilePoint Inc., will show what is needed to leverage the IoT to transform your business. He will discuss opportunities and challenges ahead for the IoT from a market and tec...
Oct. 29, 2014 11:00 PM EDT Reads: 1,508
SYS-CON Events announced today that TeleStax, the main sponsor of Mobicents, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. TeleStax provides Open Source Communications software and services that facilitate the shift from legacy SS7 based IN networks to IP based LTE and IMS networks hosted on private (on-premise), hybrid or public clouds. TeleStax products include Restcomm, JSLEE, SMSC Gateway, USSD Gateway, SS7 Resource Adaptors, SIP Servlets, Rich Multimedia Services, Presence Services/RCS, Diame...
Oct. 29, 2014 05:00 PM EDT Reads: 1,613
From a software development perspective IoT is about programming "things," about connecting them with each other or integrating them with existing applications. In his session at @ThingsExpo, Yakov Fain, co-founder of Farata Systems and SuranceBay, will show you how small IoT-enabled devices from multiple manufacturers can be integrated into the workflow of an enterprise application. This is a practical demo of building a framework and components in HTML/Java/Mobile technologies to serve as a platform that can integrate new devices as they become available on the market.
Oct. 29, 2014 02:15 PM EDT Reads: 2,055
SYS-CON Events announced today that O'Reilly Media has been named “Media Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption by amplifying "faint signals" from the alpha geeks who are creating the future. An...
Oct. 29, 2014 01:00 PM EDT Reads: 1,576
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
Oct. 29, 2014 10:00 AM EDT Reads: 2,044
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue business and deliver exceptional experiences to their customers.
Oct. 29, 2014 10:00 AM EDT Reads: 2,108
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
Oct. 29, 2014 09:00 AM EDT Reads: 2,072
As a disruptive technology, Web Real-Time Communication (WebRTC), which is an emerging standard of web communications, is redefining how brands and consumers communicate in real time. The on-going narrative around WebRTC has largely been around incorporating video, audio and chat functions to apps. In his session at Internet of @ThingsExpo, Alex Gouaillard, Founder and CTO of Temasys Communications, will look at a fourth element – data channels – and talk about its potential to move WebRTC beyond browsers and into the Internet of Things.
Oct. 29, 2014 08:00 AM EDT Reads: 1,623
SYS-CON Events announced today that Gigaom Research has been named "Media Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Ashar Baig, Research Director, Cloud, at Gigaom Research, will also lead a Power Panel on the topic "Choosing the Right Cloud Option." Gigaom Research provides timely, in-depth analysis of emerging technologies for individual and corporate subscribers. Gigaom Research's network of 200+ independent analysts provides new content daily that bridges the gap between break...
Oct. 28, 2014 11:45 PM EDT Reads: 1,650
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
Oct. 28, 2014 03:00 PM EDT Reads: 1,597
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, data security and privacy.
Oct. 28, 2014 12:00 PM EDT Reads: 1,944