Welcome!

Cloud Security Authors: Pat Romanski, Zakia Bouachraoui, Elizabeth White, Yeshim Deniz, Liz McMillan

Related Topics: @CloudExpo, Mobile IoT, Cloud Security

@CloudExpo: Blog Feed Post

Stop Fighting Shadow IT | @CloudExpo #Cloud #APM #Monitoring

Employees expect the freedom to find their own solutions to problems in the workplace

Stop Fighting Shadow IT
By Joe Michalowski

In just the past ten or so years, consumer devices have swamped enterprises. Along with those devices have come apps and services and the expectation of ease and convenience from technology. The consumerization of IT is more than just the need to support and monitor personal devices on the enterprise network. It's a mindset shift among your employees that's silently impacted the IT department.

Employees expect the freedom to find their own solutions to problems in the workplace, so they hear about a new cloud service and they quickly sign up online. This is how we end up with shadow IT, and it's a growing problem for enterprise CIOs.

You need to find a way to accommodate shadow IT rather than wasting time trying to eliminate it, especially as remote offices add to the application sprawl challenge.

The Growing Inevitability of Shadow IT
If you think your enterprise is immune to shadow IT because you have explicit policies in place against individual cloud services procurement, think again. Employees will do just about anything to avoid using clunky legacy systems that hinder their productivity.

You might be able to keep an eye on application sprawl at a smaller organization if everything is centrally located, but when you're a massive enterprise with many remote offices, it can seem nearly impossible.

But don't get sucked into thinking that the dangers of shadow IT are overblown. Multiple studies show that the problems are real and they're on the rise:

  • Shadow IT Is Bigger than Expected: IT departments estimate they run an average of 51 cloud services throughout their organizations. The reality is that more than 700 cloud services, on average, are used in an enterprise setting.
  • The Hidden Costs of Shadow IT: The unexpected use of cloud services result in hidden costs that can be four to eight times higher than budgeted. One of the key contributors to these hidden costs is operation and integration.
  • Shadow IT and Application Sprawl Will Increase: Over 80% of CIOs believe employees will continue to procure cloud services without engaging with IT. Compound this with an increasingly globalized enterprise and you have a massive application sprawl challenge on your hands.

One key problem with application sprawl is that there are cloud services throughout your organization that are eating network resources without your knowledge. When these unauthorized apps experience downtime or delays, employees will come to you to point the finger.

Don't spend your days reacting to these instances of downtime. Combat shadow IT with proactive application monitoring.

Pulling Cloud Services Out of the Shadows for Proactive Monitoring and Alerting
It might seem unfair for IT to be blamed for issues with unauthorized cloud services, but that's the way of the enterprise world right now. You need to make sure you're maintaining workforce productivity and you can't do that when you're running from fire to fire dealing with unexpected downtime.

This is why we have to start embracing shadow IT. Come to terms with the fact that individuals will continue to procure cloud services. Then you can start finding ways to proactively identify and monitor cloud app performance throughout the distributed enterprise.

Gaining visibility into all cloud services throughout your network is just the first step to guaranteeing a strong end user experience and greater workforce productivity.

Continue reading

Read the original blog entry...

More Stories By AppNeta Blog

AppNeta is the leader in proactive end-user performance monitoring solutions built for the distributed digital enterprise. With AppNeta, IT and Network Ops teams can assure continual and exceptional delivery of business-critical applications. AppNeta’s SaaS-based solutions give IT teams essential application and network performance data, allowing them to continuously monitor user experience across any application, network, data center or cloud. For more information, visit www.appneta.com.

IoT & Smart Cities Stories
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Early Bird Registration Discount Expires on August 31, 2018 Conference Registration Link ▸ HERE. Pick from all 200 sessions in all 10 tracks, plus 22 Keynotes & General Sessions! Lunch is served two days. EXPIRES AUGUST 31, 2018. Ticket prices: ($1,295-Aug 31) ($1,495-Oct 31) ($1,995-Nov 12) ($2,500-Walk-in)
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.