Cloud Security Authors: Elizabeth White, Zakia Bouachraoui, Pat Romanski, Yeshim Deniz, Liz McMillan

Related Topics: Containers Expo Blog, Cloud Security

Containers Expo Blog: Article

Alcatel-Lucent Selects IBM Security Software

Selects IBM Security Software to Implement Large-Scale Identity and Access Management Initiative

IBM announced that Alcatel-Lucent has selected IBM Tivoli identity management software to help support its efforts to increase security measures, improve employee efficiency, reduce help desk costs and support compliance initiatives.

Alcatel-Lucent is deploying IBM Tivoli Identity Manager and creating a standardized process for managing the digital identities of its employees and contractors, with plans to expand the scope to its suppliers, resellers and other business partners. With this new process, the company expects to reduce the total cost of running its IT service desk by about 10 percent.

“Expectations for real-time access, regulatory compliance, operational cost optimization and mobility of the workforce are key drivers for streamlining our user account provisioning processes,” said Elizabeth Hackenson, Alcatel-Lucent CIO. “IBM’s expertise and software have helped us develop a global user identity management program, providing us an automated tool to manage our user accounts, while reducing costs.” 

The initiative replaces various user provisioning processes with one integrated, standardized user management system. It provides Alcatel-Lucent greater visibility into system-wide user identities, and uses automated software to streamline processes and tasks, lowering IT support costs.

With IBM Tivoli Identity Manager’s password self-reset feature, which allows users to reset and synchronize their passwords on-line, the company expects to reduce password-related calls to the IT service desk by 70 percent and provide increased productivity for both system users and support staff.

Additionally, the new system can automatically close accounts of employees who have left the company, helping to eliminate related security risks and improving the data quality of the company directories. The IBM Tivoli software also helps supports Alcatel-Lucent’s compliance efforts with worldwide Sarbanes-Oxley requirements.

By expanding its identity management program to include users from its network of business partners, Alcatel-Lucent can provide new, secure levels of information sharing, access and monitoring, helping to support its partners and promote channel growth. 

“Alcatel-Lucent has demonstrated leadership through its sustainable business strategy, focused on adopting a business-driven risk management approach,” said Sean Bergin, director, worldwide sales, IBM Tivoli security and compliance software. “Today’s forward-thinking business leaders look differently at IT security – a security strategy should manage risk and support business goals, but also help drive business growth by opening new, secure doors of opportunity.”

IBM leads in Identity and Access Management worldwide revenue, according to analyst firm IDC (1), thanks in part to the strength of key offerings such as IBM Tivoli Identity Manager, Tivoli Access Manager and Tivoli Federated Identity Manager.

IBM Tivoli Identity Manager software takes a risk-based approach to help clients effectively manage user accounts, access permissions and passwords for employees, customers and other IT system users from creation to termination. It provides a centralized point for administering users, their passwords, business roles, and access rights - helping to ensure that business and security policy is set on all systems and applications across the company. The software also automates for businesses the manual process of setting-up new accounts and resetting user passwords.

IBM's Tivoli security software helps prevent unauthorized access to valuable customer, employee and business data and facilitates compliance with corporate security policy and regulatory requirements. It is part of IBM's portfolio of service management software which automates some of the most challenging processes associated with managing complex IT environments, such as managing storage devices and deploying new software releases and patches. The software helps customers fight rising IT costs, manage constant change and meet the demand to stay competitive.

(1) IDC, "Worldwide Identity and Access Management 2007-2011 Forecast and 2006 Vendor Shares," Doc # 207609, July 2007.

For more information on IBM contact Matthew Wyman, [email protected] at Text 100 Public Relations.

More Stories By SOA News Desk

SOA World Magazine News Desk trawls the world of distributed computing and SOA-related developments for the latest word on technologies, standards, products, and services and brings key information to you in a timely and convenient summary form.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.

IoT & Smart Cities Stories
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in ...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...